Published: February, 2009

ISBN 9780831133818

Overview

"Good things come in small packages. If you want to read a book that may seem more like an autobiography for most maintenance professionals, read Don Nyman's "The 15 Most Common Obstacles to World Class Reliability". Mr. Nyman not only does a superb job summing up the challenges faced by most Maintenance Managers, he provides an easy to understand road map to follow for solutions. Best of all - this book can be read in one or two sittings. Get a copy of this book for all your supervisors, planners, operations and maintenance managers."
Terrence O'Hanlon, CMRP
Reliabilityweb.com, Uptime Magazine

Reliability is dependent upon shared understanding and beliefs. Managers at all levels must understand how their decisions and directions often impact adversely the ability of their organization to achieve and perpetuate Reliability…thereby undermining realization of broad business objectives.

This book identifies and explores fifteen cultural obstacles commonly encountered by most organizations in their pursuit of World-Class Reliability. The intent is to provide senior management with a wake-up call. They must address the identified obstacles the people they have charged with pursuit of reliability (middle managers, engineers and functional specialists) can be successful. Otherwise, senior management is its' own worst enemy. It is a must-read for Senior Managers at all levels (Corporate to Plant and within Plant at Departmental levels).

• Examines the larger issues (culture, leadership, commitment, consistency) that functionaries cannot overcome without strong senior management involvement.
• Focuses on the managerial leadership, cultural change, organization-wide commitment, and perseverance required to transform the operational environment from reactive to proactive.
• Uses illustrations to visually convey Principles and Concepts of Maintenance/Reliability Excellence.
• Includes appendices that provide generic tools and plans used to drive the essential change.

Origin of Identified Obstacles & Insights Presented
Creating a Culture for Reliability

• Obstacle 1: Lack of Understanding, Beliefs and Commitment
• Obstacle 2: Lack of Integrated Missions, Plans, Goals, etc
• Obstacle 3: Emphasis on Cost Reduction vs. Reliability Excellence
• Obstacle 4: Failure to Effect the Cultural Change to Pro-Action
• Obstacle 5: Insufficient Organizational Stability
• Obstacle 6: Lack of Master Plan, Budget and Commitment

• Obstacle 7: Organized for Reaction to Detriment of Reliability
• Work Type Organizational Structure

• Obstacle 8: No Clear Quantification of Required Asset Capacity
• Obstacle 9: No Clear Quantification of Workload & Required Access

• Obstacle 10: Imbalance of Workload and Authorized Resources

• Obstacle 11: Incumbent Skills Fall Short of Technology Requirements
• Souces of Skilled Technicians
• Education/Trainng Options
• The Skills Training Process
• Pay for Skills

• Obstacle 12: Procurement Focused on Initial Cost; Not Reliability
• Vendor Partnerships

• Obstacle 13: Planning
• Work Measurement

• Obstacle 14: The Coordination Process
• Scheduling
• Schedule Compliance
• Obstacle 15: Insufficient Leadership of Job Execution